• No. 18, Zhuangjing N. Rd., Zhubei City, Hsinchu County 320 , Taiwan (R.O.C.)

        parking lot:1F~7F、B3-B4

        • Parking Fee Discount

          Parking Fee Discount

          With every NTD$1,000 you spend at our store , you could receive an hour free discount at the same day of your purchase. (Discount could be added up to 4 hours the most). With NTD$50,000 or more you spend at our store , you could receive all day free discount at the same day of your purchase. Where to convert your discount : 1F Service Counter ,8F Customer Service Center.

      • Cosmetics and Luxuries 名品美妝館

        Boutique/Cosmetics/Dessert & Bread/Stores/SPA & Fragrance/Gold & Jewelry/ Light Meals & Café/Women's Wearing/Accessories 國際精名品/彩妝保養/甜點麵包/專門店/SPA 香氛/黃金珠寶/輕食&咖啡/女性服飾/飾品配件
        • m-icon-aed
        • m-icon-charging
        • m-icon-elevator
        • m-icon-elevator-barrier-free
        • m-icon-escalator
        • m-icon-reference
        • m-icon-skin-care
        • m-icon-sofa
        1F
      • International Boutiques Fashion 時尚伸展台

        Designer Brands/Fashion Wearing/Accessories/Footwear & Bag/Digital3C/Themed Restaurant/Women's Wearing/Gourmet/Outdoor/Cosmetics/ Light Meals & Café/Boutique/SPA & Fragrance 國際設計師/流行時尚/飾品配件/鞋類包款/數位3C/主題餐廳/女性服飾/美食小吃/戶外休閒/彩妝保養/輕食&咖啡/名品/SPA 香氛
        • m-icon-accessibility
        • m-icon-diaper-changer
        • m-icon-elevator
        • m-icon-escalator
        • m-icon-make-up
        • m-icon-revise
        • m-icon-sofa
        • m-icon-toilet
        • m-icon-toilet-goodwill
        • m-icon-vip
        • m-icon-vvip
        2F
      • Kids & Women’s World 都會童樂園

        Mothers & Kids/Toys/Underwearing/Fashion Wearing/Accessories/ Light Meals & Café/Themed Restaurant/Women's Wearing/Cosmetics/Footwear & Bag/SPA & Fragrance/Others/Stores/Trend & Jeans 婦嬰兒童/玩具益智/男女內著/流行時尚/飾品配件/輕食&咖啡/主題餐廳/女性服飾/彩妝保養/鞋類包款/SPA 香氛/其他/專門店/潮流&牛仔
        • m-icon-baby
        • m-icon-bottle
        • m-icon-charging
        • m-icon-diaper-changer
        • m-icon-elevator
        • m-icon-escalator
        • m-icon-make-up
        • m-icon-toilet
        • m-icon-toilet-goodwill
        3F
      • Sports& Casual 雅仕樂活趣

        Sports/Outdoor/Stores/Themed Restaurant/Fashion Wearing/Trend & Jeans/Men's Wearing/Accessories/Footwear & Bag 運動健身/戶外休閒/專門店/主題餐廳/流行時尚/潮流&牛仔/男性服飾/飾品配件/鞋類包款
        • m-icon-accessibility
        • m-icon-charging
        • m-icon-elevator
        • m-icon-elevator-barrier-free
        • m-icon-escalator
        • m-icon-sofa
        • m-icon-toilet
        • m-icon-toilet-goodwill
        4F
      • Living and Lifestyle 居家心品味

        Appliances/Furnishings/SPA & Fragrance/Entertainment/Stores/Digital3C/Sports 日用家電/家具家飾/SPA 香氛/影音娛樂/專門店/數位3C/運動健身
        • m-icon-accessibility
        • m-icon-charging
        • m-icon-elevator
        • m-icon-escalator
        • m-icon-toilet
        • m-icon-toilet-goodwill
        5F
      • Fashion & Food Court 潮流新食尚

        Trend & Jeans/Fashion Wearing/Accessories/Toys/Stores/Themed Restaurant/Underwearing/Women's Wearing/SPA & Fragrance/Footwear & Bag/Fast Food/ Light Meals & Café/ Artwork&Stationery/Dessert & Bread/Gift & Souvenir/Gourmet 潮流&牛仔/流行時尚/飾品配件/玩具益智/專門店/主題餐廳/男女內著/女性服飾/SPA 香氛/鞋類包款/速食餐飲/輕食&咖啡/文教藝品/甜點麵包/禮品禮盒/美食小吃
        • m-icon-accessibility
        • m-icon-elevator
        • m-icon-escalator
        • m-icon-toilet
        6F
      • Hakka Gourmet 客家風情味

        Light Meals & Café/Themed Restaurant 輕食&咖啡/主題餐廳
        • m-icon-accessibility
        • m-icon-diaper-changer
        • m-icon-elevator
        • m-icon-elevator-barrier-free
        • m-icon-escalator
        • m-icon-toilet
        • m-icon-toilet-goodwill
        7F
      • Buffet 食尚新文化

        Exhibition Hall/Themed Restaurant 多元展場/主題餐廳
        • m-icon-accessibility
        • m-icon-aed
        • m-icon-atm
        • m-icon-diaper-changer
        • m-icon-elevator
        • m-icon-elevator-barrier-free
        • m-icon-escalator
        • m-icon-gift-o
        • m-icon-info
        • m-icon-toilet
        • m-icon-toilet-goodwill
        8F
      • Scooter Parking 機車停車場

        • m-icon-elevator
        • m-icon-parking-2
        B1
      • Eatery& Market 美饌生活館

        Supermarket/ Artwork&Stationery/Dessert & Bread/Gift & Souvenir/Stores/Themed Restaurant/Gourmet/ Light Meals & Café 生鮮超市/文教藝品/甜點麵包/禮品禮盒/專門店/主題餐廳/美食小吃/輕食&咖啡
        • m-icon-accessibility
        • m-icon-elevator
        • m-icon-elevator-barrier-free
        • m-icon-escalator
        • m-icon-lockers
        • m-icon-sofa
        • m-icon-toilet
        • m-icon-toilet-goodwill
        B2
      • Car Parking 汽車停車場

        • m-icon-elevator
        • m-icon-escalator
        • m-icon-parking-2
        • m-icon-toilet
        B3
      • Car Parking 汽車停車場

        • m-icon-elevator
        • m-icon-escalator
        • m-icon-parking-2
        • m-icon-toilet
        B4
      • Customer Service Center
        Customer Service Center

        Customer Service Center

        8F

        • Parking service
        • Customer queries
        • Triplicate Uniform Invoice
        • Apply for Happy Go Card, Happy Go Card Rewards
        • Happy Go Card points checking, collecting
        • Tax Refunds
        • Free gift wrapping
      • Service Counter
        Service Counter

        Service Counter

        1F & 8F

        • Information on News & Events
        • Parking Service (with your purchase)
        • Customer Queries
        • Cost and Found
        • Baby Stroller/Borrowing
        • Triplicate Uniform Invoice
        • Broadcast
        • Voucher Purchasing
        • Currency Exchange (USD, JPY)
      • Customers who are not a ROC resident could have their tax refunds.

        When they spend over 2,000 NTD shopping in our store.

        • Step1

          If you make purchases of more than NT$2,000 in a single day at the same FEDS store, our sales representatives will be happy to assist you in filling out the official “Shopping List” you need to apply for your sales tax rebate.

        • Step2

          Please bring your purchase list, ID (original), receipt and proof of purchase to the FEDS 11F Customer Service Center to apply for your sales tax refund on the day of purchase.

          Shoppers making same-store purchases less than NT$24,000 (including tax) can opt to have the foreign currency exchange center issue an “Application for Confirmation of a Small Sum VAT Refund at the Same Site” to immediately collect the sales tax rebate in NT Dollars in cash less our 14% processing fees..

          If same-store purchases exceed NT$24,000 (including tax), the foreign exchange center will issue an Application Form for Claiming VAT Refunds (see STEP 3).

        • Step3

          Please bring the “Application Form for Claiming VAT Refunds”, your original travel documents, receipts and purchased merchandise to one of the following locations to process your tax refund:

          Within 20 days before you depart the country, visit the designated Downtown Tax Refund Service Center in FEDS Place Mega City.

          The Refund will be given in cash in New Taiwan dollars, less our 14% processing fee and the applicable credit card pre-authorization charges (7% VAT included).

          When leaving the country and before checking your luggage, go to the tax refund center or the self-help e-Service machine at the airport (or port).

          You may choose to receive your refund in cash (NTD), by credit card or check, less our 14% processing fees and applicable charges for credit cards and checks.


          Please Note

        1. Acceptable forms of documentation: Non-ROC passport, ROC passport without national ID number, travel permit, entry and exit permit, and temporary visitor permit (required for refunds at ports and airports only).

        2. Purchases must remain unpacked and be taken with you when you depart the country no later than 90 days from the purchase date.

        3. Following the processing of your refund, items can only be returned or exchanged with the original receipt and proof of purchase. In addition, to ensure your tax refund rights during your stay in Taiwan, please present the relevant sales tax refund forms to the sales person.

        4. For more information, please visit:https://www.taxrefund.net.tw/ttr/

         

         

         

         

         

      • currency-exchange
        currency-exchange

        Please present your Passport or Entry Permit at the Customer Service Center on 11F in the Mall for currency exchange.
        The exchange rate is subject to on-site bulletin, no service fee, and exchange from foreign currencies into New Taiwan Dollar only.
        The currencies type and each maximum for one person on the same day is listed below :

        Currency Maximum
        USD $2,000
      • storage-lockers
        storage-lockers

        We offer Coin lockers. Locker Information and business hours are listed below for your convenience.

        Business Hours

        • Everyday 11:00~22:00
        Floor Location
        B2 Next to Häagen-Dazs

        We do not take any safekeeping and liability. It's no responsible for any loss or damage to the items due to the following reasons.

        1. Not retrieved items over-the-day business hours. The administrator reserves the right to remove and make the appropriate treatment.
        2. Not retrieved items over-the-day business hours. The administrator reserves the right to remove and make the appropriate treatment.
        3. Improper use or loss of keys.
        4. Government agencies require the custody or for evidence.
        5. Natural disaster, artificial or any act of God.
        6. It's strictly to leave any valuable, perishable, inflammable, dangerous or illegal items.
        7. Liable for keys, lockers or any deposit items damages.
        8. Please keep your keys properly. Users have to indemnify for the lock repairs if lose keys.
        9. The administrator assigns officers to solve any problem. When necessary, the officers will remove and check the items out.
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