Customers who are not a ROC resident could have their tax refunds.
When they spend over 2,000 NTD shopping in our store.

• Step1

  If you make purchases of more than NT$2,000 in a single day at the same FEDS store. Please bring your purchase list, ID (original), receipt and proof of purchase to the FEDS 8F Customer Service Center to apply for sales tax refund on the day of purchase.

• Step2

  Please bring your purchase list, ID (original), receipt and proof of purchase to the FEDS foreign currency exchange center to apply for your sales tax refund on the day of purchase.

  Shoppers making same-store purchases less than NT$24,000 (including tax) can opt to have the foreign currency exchange center issue an “Application for Confirmation of a Small Sum VAT Refund at the Same Site” to immediately collect the sales tax rebate in NT Dollars in cash less our 14% processing fees..

  If same-store purchases exceed NT$24,000 (including tax), the foreign exchange center will issue an Application Form for Claiming VAT Refunds (see STEP 3).

• Step3

  Please bring the “Application Form for Claiming VAT Refunds”, your original travel documents, receipts and purchased merchandise to one of the following locations to process your tax refund：

  Within 20 days before you depart the country, visit the designated Downtown Tax Refund Service Center in FEDS Place A13.

  The Refund will be given in cash in New Taiwan dollars, less our 14% processing fee and the applicable credit card pre-authorization charges (7% VAT included).

  When leaving the country and before checking your luggage, go to the tax refund center or the self-help e-Service machine at the airport (or port).

  You may choose to receive your refund in cash (NTD), by credit card or check, less our 14% processing fees and applicable charges for credit cards and checks.

  ---

   

Please Note

Acceptable forms of documentation: Non-ROC passport, ROC passport without national ID number, travel permit, entry and exit permit, and temporary visitor permit (required for refunds at ports and airports only).

Purchases must remain unpacked and be taken with you when you depart the country no later than 90 days from the purchase date.

Following the processing of your refund, items can only be returned or exchanged with the original receipt and proof of purchase. In addition, to ensure your tax refund rights during your stay in Taiwan, please present the relevant sales tax refund forms to the sales person.

For more information, please visit：www.taxrefund.net.tw